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AI Voice Agents That Answer Every Call
Our AI voice agents answer your business line 24/7, sound natural and handle the calls your team can’t get to, for businesses across Canada. They pick up on the first ring, answer common questions, book appointments and send urgent calls straight to your staff, so every caller gets a real answer instead of voicemail.
4.9 average client rating
250+ projects delivered
Since 2016 serving businesses across Canada
AI Receptionist
Every Missed Call Is a Customer Calling Someone Else
Most callers who reach voicemail hang up and call the next business on the list. An AI receptionist fixes that by answering after hours, during lunch, on busy Mondays and when your front desk is already on another line. Our AI voice agents follow your scripts, know your services and hours, and give your team a clean summary of every conversation, so your staff can spend their time on the calls that need a person.
VM
★★★★★ 4.9
Average client rating
What Our AI Phone Answering Service Handles
Each of our AI voice agents is trained on your business, linked to your calendar and CRM, and tested on real call scenarios before it goes live.
24/7 Call Answering
Nights, weekends and holidays are covered. Callers hear a friendly, natural voice that knows your business, not a recording asking them to call back.
Appointment Booking
The AI receptionist checks your real calendar, offers open times and confirms the booking on the call, with a text confirmation sent automatically.
Smart Call Routing
Emergencies, VIP clients and complex questions go to the right person right away, while routine questions are answered without interrupting your team.
Call Summaries and CRM Sync
After every call you get the caller’s name, number, reason for calling and the outcome, saved to your CRM or sent by email.
Free Automation Blueprint
See How Many Calls an AI Voice Agent Could Save
Answer a few quick questions about your call volume and team. You’ll get a custom plan that shows where AI voice agents fit and what to automate first.
Our Process
Our AI Voice Agent Process
From your first call with us to going live, we handle the setup, testing and tuning so your AI voice agents sound like part of your team.
Call Flow Review
We review how calls come in today, the questions people ask most and where calls are being missed.
01
Script and Voice Setup
We write the scripts, choose a voice that fits your brand and load your services, hours and pricing policy.
02
Connect and Test
We link your phone number, calendar and CRM, then test dozens of real call scenarios before launch.
03
Launch and Improve
Your agent goes live, and each month we review call summaries and keep improving its answers.
04
AI Voice Agent Guide
Every Missed Call Is a Customer Calling Someone Else
AI voice agents answer your phone like a trained receptionist, day or night. They answer questions, qualify callers, book appointments and pass urgent calls to your team, so you never lose business to voicemail again.
On This Page
What an AI Voice Agent Is
An AI voice agent is a phone assistant that understands natural speech and replies in a natural voice. It follows your scripts and business information, handles common calls on its own and transfers or escalates when a person is needed.
Unlike old phone menus, callers can simply say what they need.
When an AI Receptionist Helps Most
An AI receptionist is especially useful when calls arrive faster than your team can answer.
- After hours, weekends and holidays.
- Busy periods when staff are with customers.
- Overflow when all lines are taken.
- Repetitive questions about hours, services or location.
What It Can Handle
Voice agents answer common questions, take messages, collect job details, qualify leads, book and reschedule appointments, and send follow-up texts with links or confirmations. Every call is summarised for your team.
They can speak several languages if your customers need it.
Scripts and Voice
We write the agent’s greeting, answers and questions in your tone, and choose a voice that suits your brand. Clear rules define what it can and cannot say, so answers stay accurate.
Scripts are reviewed and improved using real call transcripts.
Booking on the Call
Connected to your calendar, the agent checks availability and books callers straight into open slots. Confirmations and reminders follow automatically by text or email.
Callers get an answer immediately instead of waiting for a callback.
Urgent and Complex Calls
Some calls need a person right away. The agent recognises urgent situations, transfers calls or alerts your team instantly by text. Complex enquiries are captured in detail so your team can call back prepared.
You decide exactly which calls are escalated.
Privacy and Recording
Callers should know they are speaking with an AI assistant and, if calls are recorded, that recording is happening. Data is stored securely and only for as long as needed, following Canadian privacy expectations.
We set up disclosures and data handling from the start.
Measuring Results
We track calls answered, bookings made, leads captured, transfers and missed calls avoided. Call summaries show common questions, which can also improve your website and FAQs.
Most businesses see fewer missed opportunities within the first month.
Getting Started With Verto
We build and manage AI voice agents for businesses across Canada, connected to your calendar, CRM and phone system. Every agent is tested on real scenarios before going live.
Try our free Automation Blueprint or book a free consultation.
Further reading: Office of the Privacy Commissioner of Canada: PIPEDA
Our work
See the Work Behind the Results
Real campaigns, websites and brands we’ve built for businesses like yours. Have a look, then picture what we could build for you.
Popular Questions
AI Voice Agents: Your Questions Answered
Letting an AI answer your phone is a big decision. Here are honest answers about how the voice agent sounds, what it can handle and when it hands a call to your team.
Will callers know they are talking to an AI?
The agent sounds natural and conversational, and most callers simply get their question answered. We recommend a short, honest greeting that says it’s a virtual receptionist, and callers can always ask to reach a person.
Can an AI receptionist replace my front desk staff?
AI voice agents work best alongside your team, not in place of it. They handle after-hours calls, overflow and repeat questions, so your staff can focus on in-person clients and calls that need a human touch.
Can I keep my current business phone number?
Yes. In most cases we forward your existing number to the voice agent at the times you choose, such as after hours, when lines are busy or around the clock.
What happens with urgent or complicated calls?
You set the rules. Emergencies, upset callers or anything outside the script can be transferred live to your team or flagged right away by text or email.
How much do AI voice agents cost?
Every setup is different, so AI voice agents are quoted to your call volume, integrations and features. We’re based in the Toronto area and work with businesses across Canada. Start with a free consultation and we’ll recommend the right setup.
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- 70%Returning Clients
- 90%Success Rate
- 10+Years of Experience
- 250+Projects Delivered
